Responsible gambling

Virtual City Casino takes responsible gaming very seriously, and it is committed to providing tools and resources that help its players gamble safely.

The casino's responsible gambling policy includes a range of measures designed to support players who may be experiencing problems with their betting habits or finances.

These include the option to:

• Set deposit limits: Players can limit how much they want to spend on gaming within a specific period, such as a day, week, or month.
• Request time-outs: If you feel that your gaming is getting out of control, you can contact Virtual City Casino and request a temporary suspension of access to the site for any amount of time up to 6 weeks. During this time, you will not be able to log in to play games but you can still manage your account.
• Apply self-exclusion: If you feel that gaming is having an unacceptable impact on your life, such as affecting relationships or work/school performance, you may want to consider excluding yourself from Virtual City Casino for a longer period of time. This option allows you to block access to the site and all other websites in the Casino Rewards group.

Virtual City Casino also offers additional tools that help players monitor their gaming habits:

• Session reminders: The casino can send you reminders after each session, highlighting how long you have been logged in and your net results.
• Loss limits: Players are able to set loss limits, allowing them to cap what they are prepared to lose over a defined period of time.

In addition to these measures, Virtual City Casino also provides links to reputable organizations that can offer support for problem gaming:

• Gamblers Anonymous
• National helplines and support groups

Virtual City Casino's goal is to provide an enjoyable and rewarding experience for all players while promoting responsible gaming habits. The casino encourages its patrons to seek help if they believe their gaming has become a source of stress, financial strain or other problems in their lives.

The Canadian government recommends the following resources:

• Problem gambling hotline
• National Council on Problem Gambling (NCPG)
• Responsible Gaming Council

Virtual City Casino is an advocate for responsible gaming and encourages all players to consider whether they are playing within their means.